How to fix Last Epoch Online Play Unavailable error

The doors are shut, but not for long.

A shipwreck in Last Epoch shown in a loading screen.
Screenshot by Dot Esports

Eager players are logging in to test out the hack-and-slash roleplaying game, Last Epoch, but an “Online Play Unavailable” error message spoiled the party for many. 

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While day-one bugs and errors are common for major releases, it’s still frustrating. Despite its successful launch, Last Epoch continues to face various technical errors, particularly during content updates. While there are a few fixes you can try, there isn’t much you can do about the root causes.

Here’s what the Online Play Unavailable error means and how to bypass it.

How to fix Online Play Unavailable error in Last Epoch

Online play unavailable
The “Online Play Unavailable” error message is common and a nuisance. Screenshot by Dot Esports

The simplest solution to the Online Play Unavailable error in Last Epoch is often patience. This message usually indicates that the game’s servers are temporarily offline. To confirm this, check Last Epoch’s server status page. If the servers are operational, however, you can try the following troubleshooting steps to rule out local connection issues:

  • Restart modem/router: This can refresh your connection to your ISP and clear any temporary network issues.
  • Change DNS: Switching to a different DNS server (e.g., Google’s 8.8.8.8 or Cloudflare’s 1.1.1.1) can sometimes provide a faster and more reliable connection to game servers.
  • Switch to cabled connection: Wired connections are generally more stable than Wi-Fi, reducing packet loss and latency, which can cause connection issues with game servers.
  • Turn off VPN: Disabling a VPN may improve your direct connection to the game servers.
  • Call your ISP: If the issue persists, there might be a problem with your internet service. Your ISP can check for outages or routing issues that could be affecting your connection to the game servers.

What causes the Online Play Unavailable error?

A Rogue in the Council Chambers
It’s not about you. Screenshot by Dot Esports

The primary reason for the “Online Play Unavailable” error in Last Epoch is typically server maintenance or unexpected outages. This issue is particularly prevalent during new content releases and patch deployments when developers intentionally take servers offline to implement updates.

Player reports suggest that this error frequently occurs before and after patches, indicating that the servers often require time to stabilize following updates.

Author
Image of Ryan Lemay
Ryan Lemay
Ryan graduated from Ithaca College in 2021 with a sports media degree and a journalism minor. He gained experience as a writer with the Morning Times newspaper and then Dexerto as a games writer. He mainly writes about first-person shooters, including Call of Duty and Battlefield, but he is also a big FIFA fan. You can contact him at ryanlemay@dotesports.com.
Author
Image of Gökhan Çakır
Gökhan Çakır
Gökhan is a Staff Writer and Fortnite Lead at Dot Esports. Gökhan graduated as an industrial engineer in 2020 and has since been with Dot Esports. As a natural-born gamer, he honed his skills to a professional level in Dota 2. Upon giving up on the Aegis of Champions in 2019, Gökhan started his writing career, covering all things gaming, while his heart remains a lifetime defender of the Ancients.