How to fix Roblox Error Code 500

Time to fix the problem.

An image of the Roblox logo with many different games in the background.
Image via Roblox

After a long day of school or work, you probably want to head home and log onto your favorite Roblox game. However, the pesky Error Code 500 can stop you from connecting to the game, ruining all the fun.

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Thankfully, Error Code 500 is not the end of the world, as it can be fixed relatively fast. Here is how you can fix Error Code 500 in Roblox.

Roblox: How to fix Error Code 500

Picture of players running around with their anime champions in Anime Destiny Simulator in Roblox.
What games do you play on Roblox? Screenshot by Dot Esports.

This specific error occurs when there is an issue connecting to the game’s servers. Your own internet connection can cause this, or the Roblox servers could be down entirely.

Before jumping to conclusions, you can follow these steps to fix the problem:

1) Check server status

We suggest checking out the official Roblox X (formerly Twitter) account, as the developers occasionally post updates about widespread server errors. You can also check out the Roblox Down Detector, a third-party website that keeps track of error codes.

If the developers have confirmed an issue with the servers, you must stay patient and wait for a fix.

2) Restart the game

If there are no widespread server issues, the error code may be caused by your computer or internet connection. We suggest restarting the game, and then reopening Roblox to see if the error persists.

Completely restarting your computer may also fix the error code.

3) Check your internet connection

You may struggle to connect to Roblox because of an issue with your ISP, or internet service provider. Sometimes, these providers perform maintenance on Wi-Fi, or your computer may not be able to connect to the internet.

If you can’t connect to the internet, try restarting your router. You can also try to connect to other websites or games to see if the issues only occur when you use Roblox.

4) Contact support

If all else fails, you can contact Roblox customer support on their website. From this page, you can file an official support ticket and write about the issues you are currently experiencing.

Remember to include the different ways you attempted to fix the problem, so customer support can better understand the issue.

Author
Image of John Wildermuth
John Wildermuth
John is a graduate from the University of California, Los Angeles and wields a degree in English. He is constantly staying up to date on the latest and greatest games, and has been writing about gaming for over a year now. When he is not playing games, he can be found reading sci-fi and fantasy books or working on ceramics.