Throne and Liberty is a new MMO made by Amazon Studios that is currently in early access. Since the game is so fresh, many players are experiencing a multitude of bugs that prevent them from logging in and playing. One of these errors informs players of a “GateServer Connection Timeout,” which prevents them from connecting to a specific server.
Here’s everything you need to know about fixing the GateServer Connection Timeout in Throne and Liberty.
Throne and Liberty: How to fix GateServer Connection Timeout
Since Throne and Liberty has just been released in early access, many players are attempting to log onto the game’s servers all at once. This can create an overload, which generates the GateServer Connection Timeout. Unfortunately for players, since this is an issue with the game’s servers, there’s nothing you can do but wait for the developers to resolve the issue.
You can check the game’s server status by viewing their official X (formerly Twitter) account for updates. Alternatively, the game also has a website that allows you to check the status of each server regardless of region.
If the game’s servers are not experiencing any issues and you are still getting the error, then there are a few steps you can take to resolve the issue.
Restart your game, computer, and internet
Before jumping to drastic conclusions, you can always try to restart multiple systems to check if the error persists. The easiest fix is relaunching the game and restarting your computer. You can also launch a different video game to test if the issue is isolated only to Throne and Liberty.
Since the Gateserver Connection Timeout error is caused by your connection, it can also be helpful to restart your internet router. If none of your devices can connect to the internet, then the issue is caused by your router and not Throne and Liberty.
Disable firewalls and anti-virus software
While many gamers use anti-virus programs to prevent their computers from getting hijacked by dangerous programs, this software can become overzealous and block innocent programs from opening. If this happens, you can head into your anti-virus settings and whitelist the game.
Whitelisting means the anti-virus will not scan the game and prevent it from opening, allowing you to head into Throne and Liberty.
Verify game files
Sometimes a faulty download can cause errors when launching games. To rectify this problem, you’ll have to verify the game files, which causes your computer to scan the download and replace any corrupted files. Here are the steps you can take to verify game files on Steam:
- Right-click Throne and Liberty in your Steam Library.
- Select the “Properties…” tab and head to the “Installed Files” section of the pop-up menu.
- From this tab, select the “Verify integrity of game files” option.
- Once this is complete, open the game to see if the error persists.
Submit a ticket
If none of these methods have fixed the issue, it may be time to reach out for help from Throne and LIberty’s support team. You can submit a ticket from the official Amazon Games website, where you can detail all of the steps you attempted to resolve the issue.
Thankfully for those who are experience issues, you should get a reply to your claim after 24 hours.
