How to fix ‘there was an error trying to load your shopping cart’ on Steam

Pull over that shopping cart, right now.

Steam library keyart
Image via Steam

You’ve just added a few games to your Steam shopping cart and picked up your credit card from your wallet. Everything’s looking peachy and it’s only your wallet getting worried about the potential dent that it might receive until a pesky error shows on your screen.

Recommended Videos

The “there was an error trying to load your shopping cart” error in Steam often appears while players are in the process of purchasing the games that they picked. When the error pops up, users can’t proceed to the checkout stage, preventing them from completing their purchases.

Related: Sons of the Forest is so popular that it crashed Steam immediately upon release

If you’ve just received this error while shopping on Steam, you don’t have to worry about a thing as your shopping cart won’t reset itself in most cases.

How do you fix the “there was an error trying to load your shopping cart” on Steam?

  • Reset Steam if you’re shopping inside the main client.
  • Use a browser in incognito mode instead of Steam.
  • Clear the cookies and cache for your browser.
  • Restart your router.
  • Wait until the shop comes back online again.
Screengrab via Steam

The Steam shop is linked to its servers. In the event of Steam’s servers going or slowing down, the shop will be severely impacted and prompt the “there was an error trying to load your shopping cart” error in the meantime. In general, switching to a browser in incognito mode should help players get rid of this error, but it may not always be that easy.

If this error pops up after Steam’s servers go down, players will need to wait for them to come back online before they can proceed with their shopping.

Why can’t you add anything to your cart on Steam?

Due to the “there was an error trying to load your shopping cart” error or other Steam shop/server-related outages, players may become unable to add items to their carts on the platforms. When this happens they can try switching to a browser on incognito mode, or wait until the servers come back online.

Author
Image of Gökhan Çakır
Gökhan Çakır
Gökhan is a Staff Writer and Fortnite Lead at Dot Esports. Gökhan graduated as an industrial engineer in 2020 and has since been with Dot Esports. As a natural-born gamer, he honed his skills to a professional level in Dota 2. Upon giving up on the Aegis of Champions in 2019, Gökhan started his writing career, covering all things gaming, while his heart remains a lifetime defender of the Ancients.