What is the unknown error in Helldivers 2?

Into the great unknown.

Super Destroyer about to FTL jump in Helldivers 2
Screenshot by Dot Esports

Helldivers, the unknown error has reared its ugly head once again. Your Super Destroyer is under lockdown. All attempts to get inside are futile. Take a moment with us to understand this error in Helldivers 2.

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Can’t skip the intro? Here’s everything you need to know about the unknown error in Helldivers 2. It’s unsurprising once you learn the truth.

Helldivers 2: Unknown error explained

Unknown error in Helldivers 2 main menu
Not another queue. Screenshot by Dot Esports

The Helldivers 2 unknown error is simply explained as a server error. Specifically, it is when the servers are down. This comes as no surprise when the game is undergoing server maintenance or initiating a large update. Unlike other error codes that can be bypassed by fiddling around with your device settings, restarting the game, or patiently waiting out the queues, the unknown error doesn’t have a set fix.

This is because the unknown error is caused by currently broken-down servers as a result of either full capacity or an undergoing update. The unknown error first hit Helldivers on March 7, later bothering players once more on March 8 and 9. The explanation this time around? Helldivers were filling the servers to unlock and try out the new Patriotic Exosuit.

Excited players after the March 8 update filled servers and forced the rest of us to watch the satirical public service announcement over and over again just to see the unknown error plague our screens, with no choice but to wait until the servers emptied out again.

The intro was unskippable, with the loading icon spinning round and round. Luckily, the servers are fixed once again, as seen in the Helldivers 2 official Discord server. The server backend got flooded by Helldivers looking to purchase the Exosuit as soon as it launched. Arrowhead continued to work on stabilizing the servers, showcasing the traffic spikes in the hd2-announcements channel that caused the unknown error in Helldivers 2.

Can you fix the unknown error in Helldivers 2?

Exo Walker 44 Mech in Helldivers 2.
The latest unknown error cause. Image via Sony

No, you can’t fix the unknown error for good in Helldivers 2. Server outages trigger this error, meaning only Arrowhead can actually roll out a permanent fix. Helldivers 2 is in and out of stability and will continuously face the unknown error when they add new content that the community is hyped about.

The unknown error isn’t the only server-related error in the game since many other annoyances pop up as the servers continue to fill. While the concurrent player count has increased from 250,000 to 700,000, we can expect server capacity issues for all future and massive updates.

Always expect errors to occur in Helldivers 2, where the demand for quality is at an all-time high. You may get stuck looking at your Super Destroyer, find that you can’t send friend requests, your Helldiver is defrosting, or that there’s a black screen on launch. So many problems and not a ton of solutions. But Helldivers 2 will have a happy community so long as Arrowhead continues to improve its servers.

Author
Image of Gökhan Çakır
Gökhan Çakır
Gökhan is a Staff Writer and Fortnite Lead at Dot Esports. Gökhan graduated as an industrial engineer in 2020 and has since been with Dot Esports. As a natural-born gamer, he honed his skills to a professional level in Dota 2. Upon giving up on the Aegis of Champions in 2019, Gökhan started his writing career, covering all things gaming, while his heart remains a lifetime defender of the Ancients.
Author
Image of Hadley Vincent
Hadley Vincent
Writer for Dot since Oct. 2023. Just a Psychology graduate trying to find the meaning of life through gaming. An enthusiast of indie horror and anime, where you'll often find them obsessing over a great narrative and even better twists that'd make M. Night jealous. Their shocking twist? They think The Last of Us II is a masterpiece.